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1. Respondent Nationality

 Brunei Citizen
 138 (95%) 
 
 Permanent Resident
 (3%) 
 
 Non-Citizen
 (2%) 
 

Total: 145

2. If you're a non-citizen, please specify your country of origin:

 Jeluoas that you can wear a sweater and not die! The weather in DC is wayy too warm for that. I will have to check out that sweater when the weather starts cooling down!
 (20%) 
 
 Malaysia
 (20%) 
 
 India
 (20%) 
 
 Nepal
 (20%) 
 
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 (20%) 
 

Total: 5

3. Respondent Age

 18 years and below
 (6%) 
 
 19 – 29 years
 67 (46%) 
 
 30 – 39 years
 41 (28%) 
 
 40 – 49 years
 23 (16%) 
 
 50 – 59 years
 (4%) 
 
 60 years and above
 (1%) 
 

Total: 147

4. What was your main purpose in visiting this site?

 I was looking for general information
 42 (29%) 
 
 I was looking for specific information
 31 (21%) 
 
 I was looking for information about military recruitment
 15 (10%) 
 
 I was looking for information about scholarship
 (1%) 
 
 I was looking for information about TEMD recruitment
 (2%) 
 
 I was looking for information about tender
 (1%) 
 
 I was looking for the latest news
 33 (23%) 
 
 I wanted to download a form(s)
 (3%) 
 
 I was just browsing
 11 (8%) 
 
 I don’t know
 (1%) 
 

Total: 145

5. Did you accomplish your purpose?

 Yes
 135 (84%) 
 
 No
 25 (16%) 
 

Total: 160

6. What do you think needs to be improved in the website?

 webmail needs to be more user-friendly
 (2%) 
 
 Some animation graphics banner focused on key or main events of the week such as Mauludul Rasul.
 (2%) 
 
 Userfriendliness of this website on phones and ipads, and the easeness to open the email on said gadgets.
 (2%) 
 
 It's ok. The news are very current.
 (2%) 
 
 Waktu solat
 (2%) 
 
 KEEP ON UPDATED
 (2%) 
 
 Make it mobile devices friendly.
 (2%) 
 
 Live Chat Box porvided
 (2%) 
 
 any millitary local and outside news update..
 (2%) 
 
 Information need to be up-to-date. Outdated information can mislead other parties. Some departments does not show their missions, visions, objectives, roles and responsibilities clearly. By understanding each department and unit's mission, vision, objective, roles and responsibilities; it will definitely help public, government agencies, private firms to find the right contact person at the right location.
 (2%) 
 
 more reliable search for past news
 (2%) 
 
 I would like to see more historical videos about Brunei defence and armed forces
 (2%) 
 
 1. To include e-clock, date & islamic date on Home Page. 2. MINDEF merchandise Link - To include other RBAF units merchandise or designs (shirts, pen, tie, mugs, etc) with reasonable prices. 3. RBAF Services Link - Contents not updated and current. Standardise the contents' format. 4. Publication Link - Contents not updated and filled. 5. Create links to other friendly countries' MINDEF websites in particular of ASEAN Countries, & to include China, USA, UK, Australia, India, etc (Countries that have Brunei engages with) 6. Infos on RBAF Museum to be included (Background, opening times & dates, booking process, etc)
 (2%) 
 
 Keep on updating news not just in the article section but also in video segment. (for example the OCS Sovereign Parade. Just to attract viewers who prefer to watch news in video mode
 (2%) 
 
 News image minimizing and maximizing some sort of auto zoom is rather annoying
 (2%) 
 
 Take some inspiration from Singapore Ministry of Defence Website or British Army website and see how their website are nicely attractive design, neat layout & functionality wise navigation pages to pages flawlessly. In additional every Unit of RBAF such as RBLF, RBAirF, RBN,DA, IL & even RPK should have their own website & also they should have respected social media page for every unit of RBAF & MINDEF particularly in Facebook & twitter. And also I would suggest why not add in some useful information about How different unit of RBAF are doing and also give some guidance on how to prepare while getting into Military recruitment & join in OCS. Also give some more info how each military rank both NCO & CO of their duties & scale of salary to the public, give some explanation what does military patches & batches does mean and also give more detail about vocation/Courses from each unit of RBAF.
 (2%) 
 
 Yes, its too heavy to be open. Please simplify the website.
 (2%) 
 
 Should have a archive link, to check previous events/ceremonies within Mindef / RBAF
 (2%) 
 
 a lots
 (2%) 
 
 i was looking into the former commanders of the Royal Brunei Navy, why is the 7th Commander missing information.
 (2%) 
 
 FAQS
 (2%) 
 
 need to improve the website
 (2%) 
 
 It looks better. Good change.
 (2%) 
 
 Better search outcomes for the news
 (2%) 
 
 Yes. This website is constantly up-to-date compared to other agencies and easier to find information or images.
 (2%) 
 
 Mobile friendly
 (2%) 
 
 Jeluoas that you can wear a sweater and not die! The weather in DC is wayy too warm for that. I will have to check out that sweater when the weather starts cooling down!
 (2%) 
 
 Please make it more interesting and more interactive
 (2%) 
 
 -
 (2%) 
 
 Nowadays sports in Brunei has become more like a lifestyle. Do promote these local sport events in the website. I am sure many sport enthusiasts will be happy to see those adverts
 (2%) 
 
 be organised in terms of the website structures. the use of banner for links made the website a little bit messy. Nonetheless, adequate information can be found easily in the current website. I am pleased overall. Keep it up.
 (2%) 
 
 User interface need to be improve.
 (2%) 
 
 vendor online registration
 (2%) 
 
 Good
 (2%) 
 
 Front End Design
 (2%) 
 
 good effort
 (2%) 
 
 some part of the website are not functioning. eg. airforce website. change the theme to a better one. it looks classic and old. some information like organisational structure are incorrect or incomplete.
 (2%) 
 
 Please make sure all the links are working. Some links are not working and I was not able to access it.
 (2%) 
 
 none.
 (2%) 
 
 why some officers have emails disclosed and some dont?
 (2%) 
 
 No, I was looking for requirements for SFR application but no such information is available
 (2%) 
 
 Not applicable
 (2%) 
 
 Hopefully the Mindef email can received from other email such as gmail, Hotmail, yahoo etc in short time, sometimes it cannot received it by the day sending the email. Enlarge the Capacity of attachment documents in email
 (2%) 
 
 Sub-menu under RBAF, can not access into Training Institute RBAF
 (2%) 
 
 This was a good survey. You should add it on Everipedia! It is sort of like Wikipedia. https://www.everipedia.com/news/
 (2%) 
 
 Should the links that are available in the websites is to be fixed so that it is easy to look and browsing into the links.
 (2%) 
 
 right now im so hungry
 (2%) 
 
 I could not find the english version of the officer recruitment information or the form.
 (2%) 
 
 Show more information about the army for example types of ranks and insignia
 (2%) 
 
 I think there needs to be a clear heading for the DEC members in bold stating the full name and position of the leadership
 (2%) 
 
 Please update news for 'Berita Perajurit & Pertahanan' and Scholarship section for new input for to the public
 (2%) 
 
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 (2%) 
 
 Please translate the information into Bahasa Melayu. Some of the information doesn't have Malay translation. I need it for school purposes. I think that you will need a corner for; "Military Achievements". I was looking for the information above and couldn't find any.
 (2%) 
 
 I am interested in a career as a military officer but i wasn't able to attain the information i was looking for regarding it. Part of the process in being recruited in the officer cadet school is AFCB week and i am interested in knowing more about it.
 (2%) 
 
 http://www.baju--anak.com http://www.baju--anak.com/usaha.php http://goo.gl/zzbxVz http://goo.gl/9MiFN7 http://goo.gl/kBq9dw http://goo.gl/HF9fhi http://goo.gl/SFAWdZ http://goo.gl/tiUeYH
 (2%) 
 

Total: 55